UPDATE: For the sake of being transparent to Mr. Craig’s comment (IP: 112.201.102.76 , 112.201.102.76.pldt.net) who, I assume, is also a Filipino, Thank You for your comment regarding my English literacy. Admittedly, I’m not really good in English so I requested my lovely wife, who is more educated than I am, to revise this article to a more understandable and less annoying to people who doesn’t have an internal Engllish auto correct capability in the brain. Lastly, since this article was posted more than 2 years ago, it has already been resolved. Fixing this problem by pointing your SMTP server (if you have your own mail server inside the PLDT network) or Mail client program to smtpdsl4.pldtdsl.net and use submission port 587.
For those people who lost most of their hair due to scratching of the head trying to fix their mail client app (or to cut it short, sending emails)…. this article is for you.
Its been months since I was unable to send emails using port 25 or from the SMTP standard port and months in figuring out what was the cause of this problem, only to find out from another article/blog (I googled, duh) that PLDT actually blocks this port because of this statement (less words means less grammatical error, so please continue reading from this PLDT site.)
Who the f@ck are you to tell all SMTP servers around the internet world to mandatorily change their SMTP port to 587? Although your intentions are good, but hey there are millions of servers out there fixing other things (their other internal problems) who really do not care if those single or a tens or hundreds of people can’t send and use their email because their ISP blocks the standard port. Can I, a simple person (not even a CEO I think) tell the company’s I.T manager to please change your SMTP to 587 because my ISP blocks port 25 and I can’t use it to send mail. Do you think they will listen? How about the remaining millions of SMTP servers communicating only on a single SMTP port 25 and not on 587? Do you think they will make a sacrifice? Come on pal, there are other things that can be done to prevent spamming? please guys (PLDT I.T security division) use all of your possible brain cells. I heard that there’s a thing called brain storming (from the word itself)?
Don’t worry, you are not alone on this problem? I myself am a systems administrator and I really hate spamming also. There are other academic institutions and I.T companies who are spending billions of dollars on research to fight spamming. I know you wouldn’t spend that much but please port 25 is still (accept it or not) the most common SMTP port or Mail Protocol for sending and receiving emails (don’t argue about IMAP and POP3 okay)!
Do you have copy writer for so good articles? If so please give me contacts, because this really rocks!
thank you. I was really bugged when one of my co-workers asked me why she can’t send mails. I already tried ssl configuration and it was to no avail. I can’t believe that PLDT is doing this to their clients.
I’ll be going to their house and hope this will help(fingers crossed). Thank you once again.
No, it doesn’t “rock”. It didn’t do a bit of good because (a) nobody at PLDT read it or (b) nobody at PLDT cared. Further, the English grammar and spelling are both faulty. If you used a language conversion program, I advise you to change it; if not, your English teacher isn’t earning the paycheck.
Also (perhaps I should say, “Of course”) there was no follow-up to the original article. “Going to their house” and “fingers crossed” did as little good as the article itself. The superstition of crossing ones fingers was as effective as the rest of it (not at all).
Unless (and until) an article affects PLDT’s income, nobody there will be in the least concerned about subscribers’ unhappiness. Firstly, very few (if any) of their employees even know what a SMTP server is, much less what the settings should be or why subscribers should even care. Secondly, the few who do know what a SMTP server is simply don’t care that their settings are not industry-standard and are incompatible with almost everyone else. Finally, since most people who use PLDT have no real choice of providers and further, are locked into 2 year contracts with PLDT, PLDT can continue operating like this with impunity and total disregard to everyone (including their subscribers).
Thank You. This article has already been updated for you.